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When should I plan my hire for my event?
What are my cancelation rights?
How do I pay my deposit?
We have a number of ways in which you can pay your deposit for your rental.
Pay over the phone by debit or credit card
Direct bank transfer
Cash (We would ask where possible payments are made by Direct Bank Transfer or by Debit or Credit Card)
Your deposit must be made at time of booking with final balance due 14 days before event date.
Can rentals be customised to my event theme?
Can I pay my for my hire agreement in instalments?
When should I expect delivery of my items?
What happens if something gets damaged during my rental?
I have questions about your website, who can I contact?
I have guests who have allergies, what can I do?
I really want something that you don’t supply, can you help?
Is Crackin Candy Events insured?
Do Crackin Candy Events offer discounts?
What is Crackin Candy Events policy on the environment?
I live far away but really want to hire your services, what can I do?
What is your payment terms?
Do you deliver to my venue?
Can Crackin Candy Events provide alcohol for my event?
Does Crackin Candy Events have a showroom?
What happens if I need to cancel due to COVID-19?